F.A.Q.

F.A.Q.

Vilnius Airport Runway Reconstruction

What exactly will be done in Vilnius Airport during the runway reconstruction?

The runway will be reconstructed from the essence – both the top layer and the ground level. It is planned to:

  • replace and install ~ 100 km of electrical cables, and ~ 168 wells;
  • build electrical, wastewater and communications infrastructure networks;
  • reinforce the soil around the runway according to international requirements;
  • replace an old coating with a new one;
  • reconstruct the lights and their management systems;
  • install new drainage and rainwater collection systems.

Will flights be held from Vilnius airport during the reconstruction?

During the period from 14 July 2017 till 17 August 2017, 11:59 p.m., there will be no flights from Vilnius airport due to the reconstruction works. Flights will be transferred to Kaunas and Palanga airports.

What is the need for the reconstruction based on?

The decision to reconstruct the runway was made after conducting many specific and extensive studies as well as analyses. The decision was also determined by experts` (road workers, aviation safety professionals etc.) evaluation of the runway technical specification, favorable weather conditions in Lithuania and, specifically, in Vilnius, technique of laying down the covering as well as other important factors.

Why was such a decision made to reconstruct the runway from the essence, and not to repair its top layer?

20 years have passed since the last reconstruction of this runway, for this reason reconstruction is necessary to ensure safety and effectiveness. If we chose to reconstruct only the top layer of the runway, we would need to do much more work soon. That is why the reconstruction from the essence seems to be the best choice while taking perspectives from the future. Lithuanian Airports is one of the companies responsible for forming our country`s image, so its strategic actions must be oriented to the further perspective.

Why the said period of time was chosen for the reconstruction of the runway, i.e. the summer which is the peak flying time?

The period from 14 July 2017 till 17 August 2017, 11:59 p.m., was chosen for reconstruction because of most favourable weather conditions and technical solutions: 

  • Dry weather. The precipitation analysis of 2012–2014 shows that statistically there are less rainy days during the said period (in terms of the frequency of rainy days rather than the amount of precipitation);
  • High temperature (summer temperatures). Before starting the reconstruction, many preparatory works must be performed, which may last for 3-4 months. Most favourable time for conducting them, without stopping the usual activities of the airport, is the spring, starting laying the asphalt no earlier than in the middle of the summer;
  • A longer lasting light time of the day.

During the reconstruction of the runway, other works, which could interfere with normal aviation activities, will also be conducted at Vilnius airport.

Why it is not enough to follow practice of other airports and to repair the runway at night?

At night, the runway would be only repaired, but not reconstructed from the essence. Even if the decision was made to reconstruct it at night, this would take much longer – up to 2 years. What would happen during those two years? Airlines would have to stick to rigorous time control, as the time period intended for the take-off and landing of planes in the airport would be restricted both in the evening and in the morning.

Such decisions might significantly inconvenience frequent passengers. In order to avoid such situations, as well as a long-term reconstructions that could take up to two years, the airport functioning will be stopped for only 35 days.

Is such a decision a unique case?

Definitely no. Several other airports in Europe have carried out reconstruction works. Milan Bergamo Airport is one of the examples.

How much time at maximum the reconstruction works of Vilnius Airport runway may take?

Technical data determines a need to close the runway for 35 days – the shortest possible time for such a project.

Will Kaunas manage to accept all aircrafts willing to take off and land?  

Yes, Kaunas airport is preparing for increasing passenger flow - here additional arrival and departure terminals will be set up with temporary infrastructure, expanding the existing and building additional parking lots.

How much inconvenience may such a decision cause to passengers when they will be forced to deal with a distance between Kaunas and Vilnius?

Today, Vilnius Airport is the country’s largest air gate, servicing clients not only from Vilnius region, but also from other Lithuanian cities. Often, residents from regions further away have to travel over 100 km to the airport. A distance of such magnitude is an ordinary practice in many European countries. Therefore, we should be glad about having airports separated by no more than 100 km.

How do I plan my trip to/from Kaunas during the reconstruction of Vilnius Airport runway?

Kaunas Airport can be reached by usual means of transport:

  • by car - additional long-term and short-term parking spaces will be equipped near Kaunas Airport;
  • by CityBee car - it will be possible to leave the car rented in Vilnius or Kaunas near Kaunas Airport;
  • by bus - direct intercity buses run from Vilnius bus station to Kaunas Airport;
  • by train - you can take train from Vilnius to Kaunas, and after you get off at the train station, you wait for the bus No. 29 going to Kaunas Airport.

How do I buy tickets, if I plan a trip during the reconstruction of Vilnius Airport runway?

We recommend you buy flight tickets from/to Kaunas Airport.

Are there additional routes to Kaunas Airport planned during the reconstruction of Vilnius Airport runway?

Transport services company Ollex increased the number of its bus routes from Vilnius and Klaipėda to Kaunas Airport, the routes will be aligned with flight schedule. We recommend passengers buy tickets online in advance, because based on how many tickets are sold, the company will decide on the size and the number of buses going the relevant route. Tickets are now available on Ollex website.

Transport services company Toks will provide its bus routes from Vilnius bus station to Kaunas Airport and return route at least six times a day during the reconstruction period. Passengers will be offered to go by two 2017 release 19 seater minibuses with a spacious luggage compartment. Bus schedule to and from Kaunas Airport is available on the website.

Arrival

Where can I park my car at the airport?

You can park your car in 3 short-term and 7 long-term parking lots. Check the scheme of parking lots at the airport: http://vno.lt/en/tips-for-passengers/parking-services/

How can I pay for short-term parking in the airport's parking lots?

You can pay for short-term parking in cash only, which you can withdraw from ATMs at the airport. You can use 10, 20, 50 cent, 1 and 2 euro coins and 5, 10, 20, 50, 100 euro notes.

Where can I leave my car at the airport for several days?

You can leave your car for twenty-four hours or more at the airport in seven long-term parking lots. We recommend you to book a spot in advance via our electronic shop (www.parkavimasorouoste.lt/en/). If you do not book a spot in advance, you can use 3 long-term parking lots.

Should I book a spot in a parking lot in advance?

We highly recommend that you book a long-term parking spot in advance as you will get more options and a better price deal. Booking can be made via Vilnius Airport's home page at: http://www.vno.lt/en

Can I get a VAT invoice for parking a company car in the airport's parking lots?

Yes. VAT invoices are issued at a 24-hour service cash-desk of the multi-storey parking lot. If you paid for car parking at an automatic payment machine, you have to bring a receipt if you need an invoice.  

Whom should I contact if I have further questions about parking at the airport?

You may call (+ 370 5) 235 60 86 or mobile + 370 612 68044; the service is available 24 hours. Please note that all automatic cash-desks and arrival/departure facilities are connected to an operator by means of communications in order to provide you with urgent help if you need to enter or leave the parking lots and you face technical problems.

How can I arrive at the airport or go to the city?

You can arrive at Vilnius Airport or depart from it in several ways: city buses, TOKS microbus, train, taxi or car.

City buses:
 No.1 Airport – Bus Station
 No.2 Airport – Vikingų – Liepkalnio str. - Bus Station
 No.88 Airport – City Centre – Europa Square
No. 3G Airport – City Centre – Fabijoniškės

You will find the timetables of city buses on the website of Vilnius public transport at http://www.vilniustransport.lt/en. Please note that the timetables are also provided at the airport's bus stop.

You can purchase a ticket at the Narvesen kiosk in the arrivals hall or with a bus driver. A ticket costs 1 euro. Please refer to a person at the ticket sales point or visit the website of Vilnius public transport at http://www.vilniustransport.lt/en for student, senior or disabled person discounts.

TOKS microbuses stop in a parking lot next to the exit from the arrivals hall. Their routes are the following: Airport – Bus Station, Bus Station – Airport. You can purchase a ticket with a microbus driver. A ticket costs 1 euro. No discounts are available.

Train:
You can arrive or depart from the airport by train. Check the timetable here: http://www.litrail.lt/wps/portal

Taxi: Check the taxi recommended by Vilnius Airport, its prices and operation here: http://www.vilnius-airport.lt/en/planning-a-trip/how-to-reach/taxi/
 
Car:
Visit our website to find out how to arrive at the airport by car: http://www.vilnius-airport.lt/en/planning-a-trip/how-to-reach/car/

ATTENTION: When going to the airport, keep in mind the traffic in the streets and plan your time accordingly to avoid being late for your flight. We highly recommend to have an extra half an hour or even an hour when travelling to Vilnius Airport during rush hours.

Check-in

Can I buy a flight ticket at the airport?

You can purchase flight tickets at the offices of the airlines operating at the airport in the departures terminal.

Can I print a flight ticket at the airport?

Yes. You can print your ticket in the computer zone marked by an @ sign which is located in the departures terminal next to check-in desks No. 18 - 24.

Can I go abroad with my ID card?

The State Border Guard Service specifies that passengers can travel with the ID card in the majority of European countries, except Turkey. Passengers, however, must have a passport and a visa, if necessary, to go to non-Schengen area countries, depending on the destination country. Usually, passengers have to get a valid visa issued before departure before going to Russia, Belarus, Ukraine and Israel.  

What is the check-in procedure for passengers who bought their flight tickets online?

You should have received an electronic ticket to your e-mail when buying your tickets online. You have to print it out and bring it to the airport. The usual check-in procedure applies. You can also check in online (http://vno.lt/en/tips-for-passengers/airlines). If you only carry hand luggage, you can go straight to the passenger security screening point. If you carry checked baggage, you have to go to check-in desks.

When does passenger check-in start and close?

"An airline or a broker should provide you with necessary information on the time and procedure of passenger check-in in advance. Unless you have been informed otherwise, the check-in procedure usually starts two hours before a flight and closes 45 minutes before the departure time.
You can also check-in online (http://vno.lt/en/tips-for-passengers/airlines/). If you only carry hand luggage, you can go straight to the security check point. Go to passenger check-in desks if you have checked baggage. "

What should I do if I am late?

You should contact the office of the airline at the airport and report your situation. For contact information, click here (http://vno.lt/en/tips-for-passengers/airlines/)

How many pieces of hand luggage can I take into the cabin?

Usually you can have a single piece of hand luggage. However, the exact quantity of hand luggage depends on the baggage regulations of the specific airline, e.g. Ryanair allows two pieces of hand luggage, while Wizzair only allows one piece. Please consult with the agent of the airline about allowed quantity of hand luggage in advance (http://vno.lt/en/tips-for-passengers/airlines/)

Is the weight of my laptop added to the total weight of hand luggage?

It depends on the baggage regulations of the specific airline. Some airlines may add the weight of the laptop to the total weight, others may not. Please consult with the agent of the airline about the weight of the hand luggage in advance (http://vno.lt/en/tips-for-passengers/airlines/)

How much baggage can I take to the EU and other countries?

Usually the maximum weight of checked baggage is 20 kg, and the maximum weight of hand luggage is 5 kg when going to the EU countries, also Norway, Switzerland, Turkey and Moscow. When travelling to other countries, each airline determines its own baggage weight limitations and excess baggage charges.

What fees apply per extra kilo?

Excess baggage fees are set by a specific airline. Various airlines set different fees, thus, it is highly recommended to consult with the agent of the airline in advance (http://vno.lt/en/tips-for-passengers/airlines/).

What should I do if I have made a mistake typing my family name during online purchase of a flight ticket?

You should contact the airline or a ticket vendor where you have bought your flight ticket. You can also contact a ground handling company which serves the airline directly (http://vno.lt/en/tips-for-passengers/airlines/)

Restricted baggage items

What amount of cash, cigarettes and alcohol can I carry in my baggage?

The amount of alcohol and tobacco products purchased or carried for personal use is not restricted while travelling within the EU. Each country may set its restrictions on the amount of tobacco products and alcoholic beverages for personal use. It is highly recommended to contact the airport customs with regard to this issue: Departures tel. (+370 5) 2330317, Arrivals tel. (+370 5) 2306117.

What amount of medicines can I take onboard?

You can take small amounts of prescription and over-the-counter medicines for personal use, such as painkillers, medication for fever, digestive disorders, malaria, contraceptive pills, etc., in your hand luggage. We recommend you to take a prescription or a medication passport for prescription medicines. Insulin is considered a vital liquid drug, thus, the 100 ml limitation for liquids allowed as hand luggage is not applied. Please contact the airport customs with regard to the transportation of medicines as hand or checked baggage in advance by dialling +370 5 2330317.

Is there a VAT refund service (Tax Free) at the airport?

The airport customs office provides a 24-hour service in the departures terminal, on the left side, in front of the passenger check post. If you cannot find a customs employee on site, ask the aviation security officer for assistance.

What restrictions apply on food?

Here you can find all the necessary information on the transportation of animal and plant products, dietary supplements, etc. by air: http://vmvt.lt/?language=en

Whom should I contact regarding the transportation of my pet?

You should first contact the airline, which you chose to travel with. For further information on pet transportation please call the State Food and Veterinary Service at +370 52739042. Also read the regulations on pet transportation at: http://vmvt.lt/animal-health/travelling-pets?language=en

Checked baggage

Are power banks and backup lithium-ion batteries permitted in a checked baggage?

No, they are not permitted.

Carry-on luggage can contain no more than two such devices. The capacity of a single device cannot exceed 160 Wh. In the event were the capacity of a device exceeds  100 Wh, its transportation shall be coordinated with the air carrier. Devices with the capacity exceeding 160 Wh are prohibited on airplanes.

Can I bring canned foods in checked baggage?

Yes, you can.

Can I carry jam or pickled vegetables in checked baggage?

Yes, you can.

Can I carry car parts in checked baggage?

Yes, you can, if the part has not been used as a vehicle fuel system component (it was not in contact with combustible materials, e.g. fuel, grease, oil).

Can I carry weights in checked baggage?

Yes, you can.

Can I take a knife in checked baggage?

Yes, you can.

Can I bring tradesman's tools (screwdrivers, pincers, chisels, etc.) in checked baggage?

Yes, you can.

Can I carry toy guns (pistols, bows, slingshots, swords, etc.) in checked baggage?

Yes, you can.

Can I carry sparklers in checked baggage?

Sparklers are prohibited in both hand luggage and checked baggage.

Can I leave my baggage at the airport?

You cannot leave your baggage at the airport unattended. It might be taken by the aviation security officer for examination. If you have too much baggage and you wish to leave it at the airport, you can use a paid baggage storage service Pack&Fly. Get more information about baggage transportation and storage at (http://www.vno.lt/en/tips-for-passengers/baggage/)

Hand luggage

Are power banks and backup lithium-ion batteries permitted in carry-on baggage?

Yes, carry-on luggage can contain no more than two such devices. The capacity of a single device cannot exceed 160 Wh. In cases where  the capacity of a device exceeds  100 Wh, its transportation shall be coordinated with the air carrier. Devices with the capacity exceeding 160 Wh are prohibited on airplanes.

Can I take cosmetics in hand luggage?

You can have containers, including cosmetics, the volume of which does not exceed 100 ml in your hand luggage; all containers have to fit in a single 1 l resealable plastic bag. Look for plastic bags at check-in desks at the airport's terminal or next to a passenger check post.

What size a 1 l resealable bag should be?

A 1 litre resealable plastic bag should not be bigger than 16 x 24 cm.
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What substances are considered liquids?

Substances or products in the form of liquids, aerosols or gels, i.e. pastes, lotions, liquid/solid mixtures, the contents of pressurised containers, e.g. toothpaste, hair gel, shampoo, drinks (water, juice, lemonade and other beverages), soups, mayonnaise, yoghurt, syrups, perfume, shaving foam and other similar products are considered liquids.

Can I carry food in hand luggage?

Solid foods can be carried in both hand luggage and checked baggage. All liquids (e.g. yoghurt, juice) carried in hand luggage must be in containers not exceeding 100 ml. All liquids must be placed into a single 1 l bag. All liquids (excluding medicines, baby food and liquids in safe disposable bags) which exceed 100 ml must be carried in checked baggage.

Can I take honey in hand luggage?

You can bring honey of any consistency in your hand luggage.

What amount of food/liquids for infants can be carried in hand luggage?

Legal acts do not provide for a specific amount of infant food which a passenger may carry in hand luggage. You can take as much food as it is required for the entire trip (the remaining part should be kept in checked baggage). Aviation security staff are entitled not to allow the carriage of excessive amount in case it is considered that there is more liquid food than required for the trip.  

Can I take car parts in hand luggage?

Yes, you can, if the part has not been used as a vehicle fuel system component (it was not in contact with combustible substances, e.g. fuel, grease, oil). Please contact Aviation security division by phone +370 611 40747 for specific details of the shipment

Can I carry canned foods in hand luggage?

It is not allowed to carry canned foods kept in liquid.

Can I bring jam or pickled vegetables in hand luggage?

It is not allowed to carry jam or pickled vegetables in hand luggage because these products are considered liquids.

Can I carry medicines in hand luggage?

There are no restrictions for solid medicines (e.g. tablets, powder medicines) in your hand luggage. Liquid medicines can be carried in hand luggage in containers not exceeding 100 ml. You can take as many containers as you can fit into a 1 litre resealable plastic bag (you can put liquid cosmetics, contact lens solution, cough medications, etc. into it). You are allowed to carry liquid medicines exceeding 100 ml in your hand luggage when the medicines are required for your trip and are prescribed (a passenger must present a prescription indicating the name of medicine and the surname of the passenger to whom the medicine has been prescribed to an aviation security officer). You have to take out liquid medicines exceeding 100 ml from your hand luggage before security screening and show them to an aviation security officer.

What amount of liquid injection medicine can I carry in hand luggage?

Legal acts do not provide for a specific amount of injection medicine which a passenger can carry in hand luggage but aviation security staff will only allow such amount onboard which is required for the entire trip (the remaining medicine should be put into checked baggage). A passenger must evaluate how much medicine will be required during the trip and provide an aviation security officer with a logical explanation, e.g. a passenger is flying from Lithuania to London (an aviation security officer sees it in the boarding pass presented at the airport) but the passenger will further fly from London to Beijing; therefore, when carrying a larger amount of medicine the passenger must present a proof of a longer trip to the aviation security officer, i.e. a boarding pass for the flight London - Beijing, etc.

Can I bring weights in hand luggage?

It is not allowed to bring weights in hand luggage but you can carry them in your checked baggage.

Can I carry a knife in hand luggage?

You can carry a knife in your hand luggage if its blade is not longer than 6 cm, it unfolds easily (it does not open automatically) and it is not sharpened on both ends.

Can I bring tradesman's tools (screwdrivers, pincers, chisels, etc.) in hand luggage?

Tradesman's tools can be carried in hand luggage if their blade or shaft is not longer than 6 cm. You can bring tradesman's tools with any blade or shaft in checked baggage.

Can I carry lighters or matches in hand luggage?

You can carry a box of regular matches or a regular lighter on your person only (e.g. in your pocket, not your hand luggage or bag). You can bring a Zippo lighter on your person only if the fluid in it is absorbed, i.e. there is a wick in the lighter.

Can I bring lighter fluid and liquid gas cartridges?

It is forbidden to carry lighter fluid and liquid gas cartridges by air transport.

Can I carry toy guns (pistols, bows, slingshots, swords, etc.) in hand luggage?

It is not allowed to carry toy guns in hand luggage but you can bring them in checked baggage.

Can I carry an electric potato grater in my hand luggage?

Yes, you can, but only after you remove cutting blades from it.

Can I carry sparklers in my hand luggage?

Sparklers are prohibited in both hand luggage and checked baggage.

Can I leave hand luggage at the airport?

You cannot leave your baggage at the airport unattended. It might be taken by the aviation security officer for examination. If you have too much baggage and you wish to leave it at the airport, you can use a paid baggage storage service Pack&Fly. Get more information about baggage transportation and storage at (http://vno.lt/en/tips-for-passengers/baggage/)

Security screening

I have a metal implant in my body after the surgery. Do I need to have a doctor's note? How will aviation security staff do the screening procedure?

It is recommended to have a doctor's note but it is not required in Lithuania. If you cause a walk-through metal detector to alarm, tell the aviation security officer about the metal implant and indicate the place where you have it, and aviation security staff will check you manually.  In any case, you may ask aviation security staff to check you in the thorough examination room in the absence of other passengers.

I have a pacemaker in my body. Can the security screening equipment (e.g. a walk-through metal detector) interfere with its function?

The manufacturers of walk-through metal detectors guarantee that their equipment does not interfere with the function of a pacemaker. Nevertheless, a passenger has a right to ask the aviation security officer not to be screened by a walk-through metal detector. Usually, in such a case a passenger is checked manually.

How will I be checked by aviation security staff if I have an artificial limb? Do I need a doctor's note?

Tell the aviation security staff that you have an artificial limb before the screening procedure. Depending on the type of your artificial limb (e.g. the amount of metal in it), the aviation security staff will either screen you by means of a walk-through metal detector and/or manually as well as a drug and explosive detector. It is recommended to have a doctor's note but it is not required in Lithuania. In any case, you may ask the aviation security staff to check you in the thorough examination room in the absence of other passengers.

Travel documents

What documents does a minor travelling with one parent or alone require to go abroad?

"If a minor is travelling with one parent, only his or her personal identity document is required. A written parental consent of another parent is unnecessary. If the family name of the minor is different from the family name of the accompanying parent, the Border Inspection of the Republic of Lithuania may ask for the birth certificate of the minor. If a minor is going with a personal attendant, a minor is required to have a personal identity document as well as a written consent of one of the parents or a foster-parent on the child's travelling with a personal attendant and a copy of it. The authenticity of the signature in the consent has to be approved by a notary or an official of the Embassy of the Republic of Lithuania or the consular institution or a senior local government official.

Please call the Border Inspection of the Republic of Lithuania to get more information on a minor travelling abroad alone or with an accompanying person in advance at +370 5 2151370.
"

Is a Lithuanian visa required for citizens of non Schengen-countries to make a transit flight through Vilnius Airport?

We recommend you to contact the embassy of your country of departure in Lithuania or a neighbouring country if there is no such embassy in Lithuania. You can also call the airport customs at (+370 5) 2151370.

Other services at the airport

What should I do if I lost or left my belongings at the airport?

You should first go to the aviation security officer or call +370 611 40747.

What should I do if my baggage has gone missing and was not delivered during the travel? What should I do if I left or lost my belongings in the cabin?

If your baggage or belongings went missing during the trip, you should contact your airline (http://www.vno.lt/en/tips-for-passengers/airlines/)

You can also contact ground handling companies:

Baltic Ground Services (BGS): phone +370 5 2525005, mobile +370 610 75212, e-mail: lostfound@bgs.aero.

Litcargus: phone +370 5 2105344, mobile +370 614 12881, e-mail: bagazas@litcargus.lt

Can I pay by credit or debit cards at the airport?

You can pay by card in all sales points at the airport.

What are the opening hours of the offices, shops, cafés, etc. at the airport?

You can find all the necessary information on the shops, cafés and other service providers at the airport at (http://www.vno.lt/en/shops-cafes/shops/)

What should I do if I left my bank card in the ATM at the airport?

Contact your bank to block the lost card immediately. If you left your card in the multi-bank ATM, call +370 5 236 1361. If you left your card in the ATM of some specific bank, contact the bank directly.

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